Silence while on-hold
causes callers to hang up faster. Play the radio? You
may be advertising for your competitors!
Why not take full advantage of the on-hold opportunity to sell -
with professionally produced messages?
You can provide your on-hold customers with:
- Product information
- Insights about special services
- Directions to your locations
- Introductions to key personnel
- Holiday promotions
- On-and-on
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